Tax audit / factual DPS inspection
Потрібна допомога адвоката? Залишай заявку A tax audit, and especially a factual audit by the State Tax Service, almost always means the risk of fines, disputes over cash registers and further appeals against tax notice‑decisions for businesses. Below is a ready‑to‑use analytical article without tables, covering all the necessary points and focusing on why short consultations and support services sell so well. Tax audit / factual DPS audit A factual audit by the DPS is one of the most sensitive forms of tax control for businesses, especially for retail, HoReCa, services and sole proprietors working with cash or cash registers (RRO/PRRO). Unlike a documentary audit, here the tax authority arrives without prior notice, works directly at the place of business and checks not only documents but also the actual behaviour of the business: settlement transactions, the presence of fiscal receipts, cash discipline, staff employment and the actual cash balance. That is why such an audit is often a stressful and conflict‑prone episode for an entrepreneur, where every mistake in communication or in admitting inspectors can be very costly. Businesses often underestimate a factual audit, treating it as “just a routine visit from the tax office”. In reality, it is a full‑scale control measure with concrete legal consequences: the audit report may become the basis for a tax notice‑decision, financial sanctions, cash‑register fines and, in some cases, further in‑depth audits. Therefore, demand for short consultations and fast support in such cases is consistently high: the entrepreneur needs not theory but an immediate action plan for the first minutes after the inspectors appear. Tax officers have arrived: what to do in the first minutes The phrase “the tax inspectors have arrived — what should I do?” is one of the most common in crisis practice, because a factual audit usually starts suddenly: inspectors show up at the point of sale, café, shop, warehouse or office and immediately move to control actions. At this moment, it is crucial not to panic and not to allow uncontrolled communication with the auditors. The first step is to verify the inspectors’ authority: ask for their IDs, the audit notice and the order issued by the head of the DPS, and make sure that the grounds set by the Tax Code exist and that the documents and address are properly completed. If key details are missing, the grounds are unclear or the paperwork contains errors, this already creates a basis for challenging the audit results later. The second step is to involve a lawyer or attorney immediately, even if the audit seems “technical”. In a factual audit, a great deal depends on staff behaviour: who said what, who let the inspectors in, which documents were provided, whether objections were recorded and whether the circumstances were correctly described in the report. A short consultation at the start often helps avoid serious procedural mistakes, while on‑site support helps to properly formalise the company’s position. The third aspect is internal discipline. Employees must follow a simple rule: do not argue, do not sign documents they do not understand without reading, do not give hasty explanations “on their own behalf” and do not try to “fix” anything retroactively. For the tax authority, any chaotic behaviour is a signal that the business has problems, and for the business it is a risk of recording violations that will be difficult to dispute later. Factual DPS audit: what exactly the tax office looks at In practice, the main focus of the tax authority during a factual audit is compliance with the rules on settlement transactions. Inspectors check whether RRO/PRRO is used correctly, whether fiscal receipts are issued, whether the product range is properly reflected, whether the actual cash on hand corresponds to the cash‑register data, whether shifts are opened and closed correctly, whether there is a connection to the DPS server and whether supporting documentation is properly maintained. In many cases, the audit starts with a test purchase, after which tax officers immediately record violations on the spot. Another major risk area is labour relations and cash discipline: the tax authority looks at the actual presence of workers at the site, their employment status, documents for goods, stock records and whether cash on hand matches daily revenue; even “minor technical issues” for a small business are often treated as full‑fledged violations with financial consequences. Here, prior preparation is especially valuable: a business with internal staff instructions, properly configured RRO/PRRO, organised documentation and a pre‑agreed legal contact gets through factual audits much more calmly. This is why short consultations before opening a new location and periodic risk audits are so effective — the entrepreneur receives a quick, practical solution that immediately reduces the likelihood of fines. Cash‑register fines: why they are a key problem after an audit “RRO fine” is one of the most frequent requests because violations of settlement‑transaction rules are what factual audits most often detect. Typical grounds for sanctions include sales without a fiscal receipt, failure to issue a receipt to the customer, errors in receipt details, use of an unregistered or incorrectly configured RRO/PRRO, breaches of shift‑management rules or discrepancies between actual cash and the cash‑register data. The amounts of such fines can be substantial, especially when the DPS treats the violation as repeated. Public guidance and practical materials on cash‑register audits note that certain violations are penalised as a percentage of the value of goods sold, and repeated violations significantly increase the financial burden. Thus, even a single incorrectly processed transaction can lead to disproportionate losses for the business. In practice, not every cash‑register fine is indisputable: the tax authority often relies on a formalistic approach — cash‑register data, the inspector’s conclusions and an isolated episode without a comprehensive analysis of the circumstances. Court practice shows that DPS approaches to qualifying violations and “repeat offences”, as well as the amounts of increased sanctions, can be successfully challenged, so once you receive an audit report or tax notice‑decision you should not accept the fine as inevitable; first, you need to










